Shipping Policy

Effective Date: August 2, 2025

Thank you for shopping with Art by Bonnie Dawson! Please review our shipping policy for details about order processing, delivery times, and what to expect.

Order Processing

  • Orders are processed as quickly as possible after payment is received.

  • Some items are handmade or made-to-order and may require extra time before shipping. Estimated processing times will be provided at checkout or on the product page.

  • You will receive an email confirmation with tracking information once your order has shipped.

Shipping Methods & Delivery Times

  • We use a variety of trusted shipping partners to deliver your order safely.

  • Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery windows will be shown during checkout.

  • Once shipped, most domestic orders arrive within 3–10 business days.

  • International shipping is available to many countries; delivery times may vary depending on destination and customs.

Shipping Costs

  • Shipping costs are calculated at checkout based on your order size, shipping address, and delivery method chosen.

  • Free or discounted shipping may be offered for qualifying orders; details will be displayed at checkout or on the homepage.

Order Tracking

  • Tracking information will be provided by email as soon as your order ships.

  • If your order includes multiple items, they may arrive in separate packages with individual tracking numbers.

Damaged, Lost, or Delayed Packages

  • If your order arrives damaged, please contact us at bonnierella@gmail.com within 7 days of delivery with a description and photos.

  • For lost or significantly delayed packages, contact us and we will work with the shipping carrier to resolve the issue.

International Orders

  • International customers are responsible for any customs duties, taxes, or import fees required by their country.

  • Delivery times for international orders vary depending on the destination and customs processing.

Questions

For any shipping questions, concerns, or special requests, please contact us at bonnierella@gmail.com.

Art by Bonnie Dawson
bonnierella.com